Concorde International Policies

Health And Safety Advice

Concorde takes great care to ensure the health and safety of all students. Our experienced Welfare Officers are always available and able to assist with any problems, and advise how medical issues are handled in the UK.

Concorde also has a number of staff who can speak to students in their own language if an issue is difficult to explain in English. Current staff speak Chinese, Japanese, Spanish, Italian, Korean, Portuguese, French.

Students with SEND/mental and physical issues

Concorde is a small, friendly school and we are experts at helping students who are anxious at being abroad for the first time. However, we do not have the facilities or staff to accept students with significant mental or physical impairments. Please ask us before booking and we will assist in every way we can.

Discipline And Exclusions

Please check enrolment forms for details regarding unacceptable behaviour. Concorde does not tolerate abusive behaviour or bullying and students may be excluded or expelled should they be found to have behaved unacceptably.

Concorde is also legally obliged to report non-attending visa students to UKBA and the Home Office for poor attendance on courses.


If there is anything you are unhappy with please tell us – we cannot help you if we do not know about a problem. Your welcome pack will tell you which member of staff you should speak to depending on the nature of the problem. If you are not sure then your teachers will help you. We will make every effort to ensure that you are happy with all of our services.

In the unlikely event that a problem cannot be resolved then we will refer you to the English UK ombudsman. They are independent from Concorde and we have to accept their decision on any complaint.

Number of complaints referred to English UK since 2002: ZERO

Copies of inspection reports are available on request.

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English Courses

General English, Cambridge CELTA and IELTS courses

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About Us

English UK Member

Accredited by the British Council

University of Cambridge


Lifelong learning Programme

College of Teachers


Private Further Education

Latest News

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Ashford is a lovely English town with plenty of charm and major new developments attracting many of the European...

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  • “Everything is good. People here are very cute! There are good teachers and fun activities. The teachers are really nice, I like it.”

    Summer Schools Student, CHINA

  • “This year has been perfect and I am very happy. Everything is well organized in advance. Thank you so much for your help!

    Folkestone Summer Schools Groups, SPAIN

  • “I like that the school is near my accommodation. Teachers are very friendly and kind. I enjoy the classrooms and facilities.”

    Summer Schools Student, CHINA

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Registered office: McCabe, Ford & Williams, Charlton House, Dour Street, Dover, Kent. Registered in England with the company number 01076552
Concorde International welcomes students from all over the world to learn English in England; with over 41 years experience
we guarantee Quality, Care and Service throughout your stay here in England.
Concorde provide English study in England, English courses, English language courses, courses for English In England.

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